burrowgift respects your privacy. This policy explains what we collect, why we collect it, and what choices you have.
Information we collect
We collect contact details such as your name, email address, phone number, and shipping address. We also collect order details, payment information processed by our payment providers, technical data such as IP address and browser type, and cookie data used for cart function, preferences, and basic analytics. We do not store full card numbers on our servers.
How we use information
We use your information to process orders, arrange delivery, respond to customer service requests, prevent fraud, and improve our website. We send order-related emails such as confirmation and shipping updates. We do not send marketing emails unless you have opted in, and you can unsubscribe at any time.
Legal bases under the GDPR
Where the General Data Protection Regulation applies, we process personal data based on performance of a contract, legitimate interests such as fraud prevention and website security, consent such as when you opt in to marketing emails, and legal obligation such as keeping tax and accounting records.
Sharing
We share information only when needed to complete your order. This may include payment processors, shipping carriers, and service providers that help us run the website. We do not sell your personal information. We may also share information if required by law or to protect the rights and safety of burrowgift, our customers, or others.
Cookies
Our site uses cookies to keep your cart working, remember preferences, and understand how visitors use our pages. You can block or delete cookies in your browser settings, but some parts of the site may not work properly if you do.
Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information. You may also have the right to data portability or to withdraw consent. California residents have rights under the California Consumer Privacy Act, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information, and we will not discriminate against you for exercising your privacy rights.
To make a request, email info@burrowgift.com. We will respond within the timeframe required by applicable law. If you are outside the United States, your information may be transferred to and processed in the United States. We take steps to ensure appropriate safeguards are in place.
Retention
We keep order and contact records for as long as needed to meet tax, accounting, and legal requirements.
Security
We use industry-standard measures, including SSL encryption, to protect your information during transmission. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
If you have privacy questions, contact us at info@burrowgift.com or +1 985-713-8442, Monday–Friday, 9:00 AM–6:00 PM Central Time.